Frequently Asked Questions

Do I need a referral to see a physio?

No. You can book an initial assessment directly online, by phone or by email. If you have a GP referral or a Medicare care plan, bring it along.

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How much does an initial assessment cost?

An initial assessment is $150.

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Can I claim on my private health insurance?

Yes. We have HICAPS in the clinic, so if you have physio extras cover you can claim your rebate on the spot. Bring your health fund card.

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Do you accept Medicare care plans?

Yes. We accept Medicare care plans (EPC referrals). Bring your referral from your GP to your first session.

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How long is the first appointment?

Your initial assessment usually runs for 45 minutes, so there's time to go through your history, test your strength and movement, and map out your plan without feeling rushed.

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What happens at my first appointment?

We talk through your injury history, your training and your goals, then assess how you move and test your strength. You'll leave knowing what's going on, what we're working towards and your next steps.

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What should I wear and bring?

Wear comfortable activewear, and bring your running shoes if your injury is running-related. Bring any recent scans, referrals and your health fund card, and fill in the pre-appointment form before your visit.

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Will you tell me to stop training?

Not if we can avoid it. We aim to keep you training and moving as much as your symptoms allow while you rehab.

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How many sessions will I need?

It depends on your injury and your goals. After your initial assessment you'll get a clear plan and a realistic timeline.

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What do you treat?

We treat all musculoskeletal injuries, from back pain and sore joints to running injuries, bone stress injuries and sports injuries.

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Who do you work with?

Everyone. Whether you're training for general health, chasing performance or just want to move without pain, your plan is built around your level and your goals.

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Where are you located?

We're upstairs in Beyond Best Personal Training at 45-49 Sackville Street, Collingwood, near the end of Smith Street on the 86 tram line. We're close to Fitzroy, Abbotsford, Clifton Hill, Carlton North and Richmond.

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What are your opening hours?

Monday 9am to 6pm, Tuesday 10am to 7pm, Wednesday 9am to 7pm, Thursday 9am to 6pm, Friday 8am to 6pm and Saturday 8am to 3pm. We're closed on Sunday.

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How do I book?

Book online with the Book Online button, call (03) 4427 9927 or email info@equiprehabphysio.com.